Terms of service

OVERVIEW
Welcome to Lumira Haven! The terms "we", "us" and "our" refer to Lumira Haven. Lumira Haven operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumira Haven is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account and for all account activity.

SECTION 2 - OUR PRODUCTS
We have made every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your device’s display will be accurate.

We do not warrant that product descriptions or other content is accurate, complete, or current.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and limit quantities.

Cosmetic Use Only – LED Devices
Certain products offered by Lumira Haven, including LED light therapy devices, are intended for cosmetic and aesthetic purposes only. These products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any references to improvements in skin appearance are cosmetic in nature and may vary between individuals.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Lumira Haven reserves the right to accept or decline your order.

We must receive payment before your order is accepted. Please review your order carefully as cancellations may not be possible after acceptance.

You represent that your purchases are for personal use only and not for resale.

Our products are not intended for resale or professional medical or clinical use unless explicitly stated.

SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price at the time of purchase.

You agree to provide accurate payment and account information.

You confirm that you are authorised to use your chosen payment method.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors.

Risk of loss passes to you once the product is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this site is owned by Lumira Haven and protected by intellectual property laws.

You may not use, reproduce, or distribute our content without permission.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided "as is" without warranties.

Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Lumira Haven is powered by Shopify. However, all transactions are between you and Lumira Haven.

Shopify is not responsible for any claims relating to your purchases.

SECTION 10 - PRIVACY POLICY
Your submission of personal information is governed by our Privacy Policy [LINK].

SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors and update information at any time.

SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful or harmful purposes.

SECTION 14 - AGENTS
(Keep Shopify section unchanged)

SECTION 15 - TERMINATION
We may terminate access at any time without notice.

SECTION 16 - MEDICAL DISCLAIMER
The information provided through the Services is for informational and cosmetic purposes only and does not constitute medical advice.

You should consult a healthcare professional before using our products if you:

  • Have a medical condition

  • Are pregnant or breastfeeding

  • Are taking photosensitising medication

  • Have epilepsy or light sensitivity

  • Have skin disorders

Use of our products is at your own risk.

SECTION 17 - DISCLAIMER OF WARRANTIES
The Services and all products are provided "as is" and "as available".

Lumira Haven does not guarantee specific results. Individual results may vary.

All products are intended for cosmetic use only.

SECTION 18 - LIMITATION OF LIABILITY
Nothing in these Terms excludes liability where unlawful, including death or personal injury caused by negligence.

To the fullest extent permitted by law, Lumira Haven is not liable for indirect or consequential damages or adverse reactions resulting from misuse.

SECTION 19 - INDEMNIFICATION
You agree to indemnify Lumira Haven against claims arising from your use of the Services.

SECTION 20 - SEVERABILITY
If any provision is invalid, the remaining provisions remain enforceable.

SECTION 21 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement.

SECTION 22 - ASSIGNMENT
We may assign our rights at any time.

SECTION 23 - GOVERNING LAW
These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the courts of England and Wales.

SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms should be sent to: lumirahaven@outlook.com